Shocked by the expense of your last phone bill?
Then cut it down to size by making calls and sending text messages
over the Internet. Acu IT Solutions shows you how.
Computers have revolutionised the way we communicate
with one another. Take e-mail, for instance. You can send a message
from Glasgow to New York, and receive a reply in moments, all for
less than the cost of a letter.
If you can't stand to wait the few seconds an e-mail takes to traverse
the planet, you've probably discovered instant messaging. This lets
you type messages to your mates and 'chat' almost instantaneously.
With instant messaging, the only thing that will slow your conversation
down is your typing speed. Messaging software is free and, consequently,
very popular. The most widely used programs are Microsoft's Instant
Messenger (http://messenger.msn.com), ICQ (www.icq.com), AOL Instant
Messenger (www.aol.co.uk/download) and Yahoo! Messenger (http://uk.messenger.yahoo.com).
Some people find typing a bit impersonal -they'd rather stick to good,
old-fashioned phone calls. And guess what? Using the Internet, you
can make phone calls to anywhere in the world for next to nothing.
'Voice over IP', as it's called, is telephone - but not as you know
it. Using some software called Skype you can make voice calls to friends
at other PCs round the world. Simply plug a microphone headset into
your PC and get chatting.
HOW VOICE OVER IP WORKS
Your internet connection is capable of sending
huge amounts of information alt around the world -especially if you
have a high-speed broadband connection. Internet phone systems such
as Skype and Net2Phone turn the sound of a voice call into digital
data, which you can send over the Internet. The advantage of this
method over a normal phone call is that it doesn't matter whether
you're speaking to someone in Glasgow or Sydney - the cost of your
Internet connection stays the same. With a dial-up Internet account
you can call abroad for the cost of a local call. With 'always on'
broadband or an unmetered dial-up connection, calls are in effect
free.
Of course, squeezing the amount of data required to reproduce phone
conversations over the Internet requires some clever technology. Voice
over Internet Protocol (VoIP) breaks your speech down into small chunks
of information called 'packets'. These packets are tagged with a delivery
address - the person you're talking to - and sent via the Internet.
When the computer at the other end receives the packets of data, software
turns them back into the sound of your voice.
VoIP is a great way of making phone calls between computers -but what
if your friend doesn't have a PC? Fortunately, many VoIP services
allow you to call a normal phone from your PC. You will usually have
to pay to have your data call converted into a voice call that can
be received on a normal telephone, but you may still find that international
With a microphone, some calls are cheaper than those made from your
home headphones and phone. Some VoIP services such as Net2Phone's
VoiceLine (www.net2phone.com) will even give you a make calls for
special low-price phone number that other people next to nothing.
can use to speak to you through your PC.
COMMON VoIP PROBLEMS CURED
If you can't hear anything when talking,
check that your speakers are turned on and
plugged into your PC correctly
If this doesn't work, check your Windows
volume settings. To see them, double-click the
speaker icon in the System Tray at the bottom
right of the Windows desktop.
If your friend still can't hear you, check
your microphone settings. Many microphones
have a 'mute' switch - make sure the
microphone isn't muted.
If they still can't hear you, check that the
recording levels aren't too low. Open the
volume control, click Properties, select
Recording and then click OK.
Not happy with the sound quality? A headset
will be easier to use and give better results
than a set of speakers and a microphone.
MAKING A FREE PHONE CALL Using Skype
One of the easiest ways to call for free is the
program Skype - available from www.skype.com.
To get started, run Skype's setup routine. You'll be asked to select
a language, accept a licence agreement and choose where you want to
install the software.
Once it's installed, you'll be given the choice of running Skype every
time you start your computer - this is a good idea if you want people
to be able to call you. Finally, tell the setup to launch Skype once
it has finished.
Now that you have an Internet phone, you need a phone number so that
people can call you. Skype uses a name instead of a number, and when
the program runs for the first time you'll be asked to choose the
name you want to use. You'll also have to choose a password. Click
the 'Next' button and Skype will set up your account. If someone else
is already using the name you've chosen, you'll need to try another
one. Try inserting punctuation into your name: use ]ohn Smith or |ohn.Smith
instead of John Smith.
The next box will ask you to provide some information for your account.
This information will be visible to anyone who looks in the Skype
phone book, so be careful what you include. It's best to enter just
your name, country and city -enough so that anyone who knows you will
be finish and start using your phone.
Before you make any calls, make sure your microphone and speakers
are plugged in. If you know the username of another Skype user, calling
them is simple - type this name into the box at the bottom of the
window and click the green phone icon. If they're online, you'll hear
their phone ringing until they pick it up.
If you don't know the username of the person you want to call, you
can look them up in the Skype phone directory.
To do this, click on the magnifying glass icon at the top-right of
the window. Type the name of the person you are looking for into the
box and click Search. After a few seconds, a list of names will appear.
If you find the person you're looking for, right-click their name
- you can choose to either call them, or add them to your contacts
list.
The contacts list is like a personal phone book that lets you see
if your friends are online. To call someone, just double-click their
name.
Skype also has some extra features which your telephone lacks, including
the ability to chat with up to four friends simultaneously.
For details on how to do this and other incredible telephonic feats,
visit www.skype.com, click Help and then select the user guide.
Don't want to talk ? why not - SEND TEXT MESSAGES
FOR FREE
If you don't want to talk, why not send a text?
You can send free text messages to mobile phones from www.cbfsms.com.
Simply enter the phone number you want to send a text to in the international
format - replace the first 0 with 44. Type your message and click
Send SMS. On the next page select only the box saying that you agree
not to use any pop-up blocking software, then click Send. On the last
page copy the PIN number as requested.
If you really want to impress your friends, why not use some text
message shorthand? Visit www.moblle.com/sms.html to consult a dictionary
of abbreviations.
Should you just
use VOIP instead of a home telephone?
There is no doubt that you have heard about
VoIP by now. It’s made headlines and is plastered everywhere
both in online and TV advertisements. Just in case you haven’t
caught on to the hype yet, VoIP is the abbreviated term for Voice
over Internet Protocol. Voice over Internet Protocol is basically
the ability to communicate on a phone over your Internet connection.
With VoIP, the promise is
the ability to make local and global long distance calls at a significantly
lower rate than over a plain old telephone line through your local
carrier. The VoIP trend has caught on and large enterprises all
over the globe are adopting this new technology to reduce their
cost of business communications which may include fax, conference
calling, along with streaming video applications. VoIP has been
around for some time, but it has only been until recently that it
has finally matured to the stage worthy of replacing everyday phone
use.
At the household level, it is certain by now that
you are compelled to embrace this technology somewhat, but are not
sure how to go about it or even if this technology has any real
benefit for your family. You are probably wondering, “How
much? How difficult? Is it necessary?” This article hopefully
will clear up a few unanswered questions you may have regarding
this technology and maybe even excite you enough to go on out and
get VoIP hooked up in your own home.
First off, you must have an Internet connection.
No, not your 56k dial up connection, but an actual high speed Internet
connection. This can be cable, satellite, or DSL Internet, but you
will need high speed Internet for VoIP to function properly and
become your new calling station. Dialup just doesn’t have
the capacity or speed to transfer voice digitally without significant
quality loss. A company named SpeakEasy has recently come out with
a new DSL product that requires no current phone line for high speed
Internet if DSL is your current favorite of broadband services and
if you are planning on replacing your current phone service with
VoIP.
Secondly you will need what is called a gateway.
The gateway is connected between your computer and Ethernet modem.
The VoIP gateway is where your phone line will be plugged into.
Gateways enable freedom from possible computer problems that can
shut down calling capabilities or deteriorate voice quality. Computer
crashes, slow memory, and many other computer problems that plague
us in everyday life, you do not want to plague your ability to make
phone calls.
Gateways are specifically designed for VoIP phones
but adapters are available for current phones should you not want
to buy a brand new phone. VoIP providers usually have the adapters
available for sale so you don’t have to shop around for one
yourself. Before you write off buying a new phone however, video
phones are the newest product line and it won’t be long before
this trend explodes. You may want to get your video phone so you
aren’t left out of exciting face to face conversations with
friends and relatives when they get theirs. Packet8 VoIP has a good
video phone sold separately with their services.
The services included with VoIP usually include
all the convenient bells and whistles your current phone service
provides including your own local VoIP telephone number, call waiting,
voice messaging, 3 way calling, and more.
There are some important things to remember with
VoIP before you go diving in to this feature rich voice technology.
You should check with your VoIP provider for local 911 emergency
coverage. Some VoIP providers charge extra on a monthly basis for
both 999 (911) and 411 access so make sure you know how much it
is going to cost you before committing to a calling contract.
One last important thing to remember is that your
gateway is reliant on electricity to function. This means power
outages will put your phone line out of service, but then isn’t
your phone already only functional with electricity these days?
we hope the ideas above helped you and if you have
any comments on the above tutorial or wish to add further tips please
feel free to contact us as we welcome your
help and feedback.
Computer
& Support Services
Custom Computer Systems
Computer Hardware
Computer Repairs
Hardware Installation
Computer & Network Installation
Computer & Network Support
Network Configuration
Internet and Software Services
Web Hosting
Website Design
Website Maintenance
Customized Webscripts
Pre- Made Web Templates
Customized Software Applications
Project Management
Application Training & Help
Are You Looking for a domain name??
we could have
set up our own domain name registration service but our prices would
have been high and we dont want to overcharge customers so we recommend
you use