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FAQ for Microsoft Windows

Most frequent questions and answers we get asked about MS windows

By using the keyboard shortcut Alt + Backspace.  it is generally mapped to the “Undo” command in most applications.

Click on 1st item then whilst holding the ‘Ctrl” key click on any additional files you wish to select.

Simply press the “win” key (yes the one with the little MS Flag) + D at the same time. This will instantly minimize all open apps and show your desktop.

The easiest way to capture and save a copy of your entire screen is to hit the Windows key + Print Screen key. Your picture will be saved to the Pictures > Screenshots folder.

To see how much storage space they’re taking up, go to Settings > System > Storage. Then look at the drive you want to search (This PC, for example) and click Apps & Games.

Yes you can, Go to Settings > Personalisation > Start. Then turn off the Occasionally show suggestions in Start toggle switch

  1. What Is BitLocker?
    • BitLocker is a built-in encryption feature in Windows that helps protect your data by encrypting entire drives.
    • It ensures that even if someone steals your computer or storage drive, they won’t be able to access your data without the proper key.
  2. Why Should I Back Up My Recovery Key?
    • If you lose your recovery key, you won’t be able to unlock your encrypted drive.
    • Backing it up ensures you can recover your data in case of emergencies.
  3. How Can I Back Up My Recovery Key?
    • Method 1: Using Microsoft Account (Recommended)
      • Open Settings.
      • Go to System > Storage > Advanced storage settings > Disks & volumes.
      • Open the properties for the drive with BitLocker enabled.
      • Click “Turn off BitLocker” (don’t worry, this won’t decrypt your drive).
      • Choose “Back up your recovery key”.
      • Select a backup option: Microsoft accountUSB flash drivefile, or print.
      • Click “Finish”.
    • Method 2: Locally (For Local Accounts)
      • Open PowerShell as an administrator.
      • Run the following command:
        (Get-BitLockerVolume -MountPoint C).KeyProtector
      • Your recovery key will be displayed. Save it securely.
  4. Where Should I Store My Recovery Key?
    • Microsoft Account: Safely stored online.
    • USB Flash Drive: Keep it physically secure.
    • File: Save it on a different device or cloud storage.
    • Print: Write it down and keep it in a safe place.

Remember, losing your recovery key means losing access to your data. So back it up ASAP!