Managed IT Services

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Managed IT Services

By seeking our IT service and support, you will be getting tailored service solutions that fit your business’ needs. Our range of Managed IT Service Packages ensures that you can find a package that ticks all of your boxes. We want to make sure that we have everything you need covered.

Whether your needs require remote support only, or you would like the cover of on-site support, we can support your every IT requirement. We also offer extended hours, or if needed 24/7 cover. You never know when a problem will occur, so make sure you have got your business covered with our support in place.

How can I save time on my IT issues, as they are taking over valuable business hours?

You can save valuable business time, by outsourcing your business IT support to us. Unfortunately, technology has the habit of failing us right when we need it the most. This happens with IT issues in the work place. Technology and IT problems always take much longer than expected to fix too, especially when you are having to research the problem and guess the answer. Let the experts take over. We understand that you may be reluctant to outsource work in your business, but by delegating your IT support requirements to us, you will be saving time allowing you to focus your attention on growing your business and producing your quality products and services. By outsourcing, in the end you are actually saving money as the time you save, can be focused on the bigger more essential tasks of running a business.

What is ‘Patch Management’? Do I need it for my business?

Patch management is a crucial part of protecting your devices from the latest threats and system flaws. New threats and system flaws are occurring constantly, patch management finds them as they are identified. Patch management is an essential part of the GDPR compliance so it is important that your business is keeping on top of this. It can be a tricky business trying to constantly update devises and ensure that they are ‘patched’. Why not outsource this task to our experienced Patch Management Service? We can take on this mundane task so that you can focus on the more exciting elements of your business.

How do we begin searching for the right IT Policy for our business? We need it to cover how we work and how our systems integrate together.

Producing an IT Policy can be a scary task so it’s very common to not know where to begin. It is very important to document your IT policies and procedures as your business and your IT infrastructures grow. Patching procedures, disaster recovery plans and password policies are just a few things that you need to ensure you cover in your policy. But don’t panic! We are here to help. We can create comprehensive and practical Network Administration solutions for our growing customers and their businesses.

I’m worried about my computers catching a virus, how can I protect them?

Unfortunately, viruses and ransomware attacks on computers and devices are a common and worldwide problem, which is on the rise due to the ever-growing use of mobile devices and computers being an essential part of modern businesses. To protect your computers, you need to make sure that all of your users are completely protected against the latest threats, viruses and malware. To do this and let the worries melt away, all you need is our managed anti-virus and malware service.

How can we turn our IT ideas and plans into a reality?

It sounds like our business customer support is the right fit for you. If it is a stand-alone project that you are producing for your business, we can offer a consultation for the planning stage and the delivery of the project. If it is a long-term strategy that you are after for your business, we can see the development of this through. Our aim is to work closely with our clients, helping to grow your business, with your goals in mind. Our leading expertise in the market ensures that your IT infrastructure is delivered with excellence, comprehension, support and care.

I want to make sure that my IT Systems are operating optimally but I haven’t got the time or expertise?

Here at Acu IT Solutions, we ensure that your networks, or managed IT service packages are running smoothly and excellently. We are constantly monitoring your IT system’s performance. We also conduct regular health system checks and use self-healing technologies. By being so thorough, we are able to identify any issues and problems before our customers or clients have a chance to worry. We are there to support and care for your IT systems whilst your can take care of the rest of your business.

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769 Shettleston Road, Glasgow, G32 7NN
0141 255 1617

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