Does your IT support company seem to always be fixing your technology?… It’s time to switch! Read on to find out how you can proactively prevent IT problems.
In the technical world, there is always something that ends up going wrong, malfunctioning, or needing to be fixed, that’s just the way it is. That’s why you want an IT support partner that will react quickly when something goes wrong. The quicker the problem is solved, the less downtime you’ll have and the cheaper it will be. So, smiles all round right?
Well, actually, wrong! What you really want is an IT support company who has a proactive approach to technology and is there to prevent problems from happening in the first place.
Proactive problem prevention won’t just prevent your business from grinding to a halt but save you so much money in the long run. Instead of needing frequent help because of the technical problems you are facing, with reactive support, you need a proactive partner who is constantly working in the background. Proactive IT support providers will monitor, maintain, and update your entire network before problems even occur.
Here at AcuIT Solutions, we endorse Proactive Problem Prevention, and the benefits are huge. You’re going to want to listen up for this one. Here are some of the reasons why you should aim for proactive over reactive:
Downtime has the potential to place a serious drain on your business. Not being able to complete work or contact clients can be extremely demotivating and damaging to team productivity. And imagine that on a regular basis. That is not a workplace full of happy staff.
With every second your systems are down it’s costing you money. Losing potential clients, ruining relationships with existing ones and being unable to work will have a huge impact on your business and its finances.
Having proactive IT support means less callouts, allowing you to invest your budget into an even better future for your technology.
Using a proactive IT support partner is almost like having a bouncer on the door of your business and nobody wants to confront one of those, that’s for sure. This means that uninvited guests will find it very difficult to enter your network, keeping your systems tightly secured.
If someone doesn’t have the get up and go, it’s unlikely anything will get done, and that is an effect of regular interruptions on your network. Nobody wants to be behind on projects or getting angry clients on the phone. So, it’s a huge boost to morale when your IT support partner stops problems from happening.
Unfortunately, even with a proactive IT support partner, there will still be the occasional technical problem that rises. However, even when a disaster strikes, with the right partner, you can ensure you have a flawless disaster recovery plan in place. Whether the disaster is from fire, flood, or a cyber-attack. A proactive partner knows the importance of back-ups and knowing what to do quickly and efficiently when disaster strikes.
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So, how do you go about finding this dreamy proactive IT partner who is there to protect your network like the superhero they are?
Ask this question: What proportion of your revenue comes from fixing problems, and what proportion from preventing them?
A genuinely proactive partner will only have a small proportion of revenue from fixing problems.
YOU don’t just win in a partnership like this, EVERYONE does.
If you don’t have one, then contact us today to find out more about us and what we do.
Put prevention first.
For more information on How You Can Proactively Prevent IT Problems, download our comprehensible PDF full of even more information and tips for you to follow
Contact us today. We’ve got plenty of ideas to make your business more efficient.