You may notice your staff having IT issues when they in the office but a large proportion of your WFH or Hybrid workers will be plodding on with equipment that not up to scratch.
Some will be scared to report any faulty laptops, desktops or printers for fear of getting into trouble whilst others will simply have learned to work around any issues.
These faulty devices may even be simple fixes to get staff back working as efficiently and normally as possible. Don’t let faulty computer equipment cost your business money have a quick survey of your staff and make sure they working with functioning and correct IT equipment for their jobs.
When was the last time you checked with your remote staff about the state of their home tech?
A new report says two thirds of remote workers have faulty devices they haven’t reported to their boss.
Laptops are the most likely to break followed by keyboards, monitors and PCs. Most damage is done by food and drink spillages.
It’s playing havoc with their productivity. So why don’t they report it?
Because they’re scared of getting into trouble.
Four out of five people continue to use their device if only a few features are affected. A third will swap to their personal device instead.
We suggest you make it a golden rule that all work must be done on company-issued devices.
And create a culture where it’s OK if a device gets damaged, so long as it’s reported quickly.
If you need any help choosing the right technology for your team, or creating a new policy, give us a call.
Contact us today. We’ve got plenty of ideas to make your business more efficient.